COVID-19 Phase 1 Reopening Update

Important Notice for
Covid-19 Phase 1 Reopening Procedures
Starting Monday May 4, 2020

Lake Veterinary Clinic will be following the Federal and State guidelines for Phase 1 of reopening. On Monday, May 4th, we will reopen the lobby to our clients and patients. We will also return to performing all routine procedures and treatments at that time. Due to the 6 foot social distancing guidelines and 25% capacity limit for the office the following rules will apply during the
Phase 1 reopening procedures:

Check-in procedures:
1) Surgeries and examinations will line up outside the front door on the designated ground markers to maintain social distancing.
2) Clients will be instructed when to enter the lobby to register a patient for treatment.
3) Emergencies – please try to call ahead for arrangements and instructions.

Lobby and exam room procedures:
1) We will be utilizing only 3 of our exams room to maintain social distancing.
2) Only 1 client will be allowed to enter the office with their pet(s) for treatments or procedures. (Limited exceptions will apply – such as euthanasias)
3) There will be a limit of 2 pets per visit.
4) There will be a total of 3 clients allowed in the exam rooms and 7 clients in the waiting room at any time.
5) Overflow will have to wait outside, in their vehicle, or until space is available in the lobby.
6) Check out procedures will be completed in the exam to limit the number of people at the back counter.
7) Clients and patients for examinations will enter and exit through the front door only.

Pharmacy procedures:
1) We request you call 24 hours in advance to order your prescriptions and food.
2) To pick up prescriptions and food please line up outside the side (exit) door on the designated ground markers to maintain social distancing.
3)Clients will be instructed by a staff member when it is their turn to enter the pharmacy door for pick up.

Due to the limitations in place, wait times may be longer during this time. Critically sick, emergency, and euthanasia patients may be seen prior to routine visit patients. Due to these restrictions, please allow extra time for service.

We here at Lake Veterinary Clinic want to express our number one priority is for the safety and health of our clients and staff. Therefore, we would like to thank everyone for your continued patience and understanding through this difficult time.

Thank you and stay safe!
The Doctors and Staff at Lake Veterinary Clinic

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